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Supply Chain Disruption Due to Digitization – How can You Safeguard Your Company From this New Threat

Offline businesses had been getting digitized gradually considering the reach of online businesses. One of the biggest reasons that the supply chain industry was making a shift towards digitized platforms was because of customers’ satisfaction. More and more people had shifted to digital means. Which is why freight forwarders and even suppliers were slowly shifting towards digitization. 

However, the COVID -19 lockdown suddenly pushed and forced the supply chain companies toward digitization that they – and even the cyber security cells – weren’t even prepared for. As a result of this sudden online exposure, hackers got access to an entirely new form of unprotected business platform. There hasn’t been much information even until now how hackers were able to access and make substantial changes to the DNS, but the truth of the hour is supply chain industry, now, stands at the maximum risk of getting hacked. The most common online security concerns when it comes to the supply chain industry includes the following.

  1. The misuse of information like digital signatures – of the clients as well as end customers – that’s then used to steal sensitive information like the cryptocurrency payment wallets’ access and passwords saved on the cloud. 
  2. The misuse of digital photographs and identify cards that are being used by courier companies as a proof of delivery. 
  3. Hacking the tracking page provided by the freight forwarders where the clients and users can access the link to track their parcels in real time. 

These problems did exist before lockdown too. However, the extent of these online security concerns was limited since most of the supply procedure was handled offline. But that’s not the case anymore. Which is why hackers are quickly launching cyber attacks on the supply chain industry. Having said that, despite these attacks are quite new, the dangers and risk can still be minimized to a large extent if you follow the following few online security measures. Have a look! 

  1. Make sure that your clients are using additional security features like a firewall – ideally the one that you have approved – on their system. 
  2. Sending out emails that warn them against downloading any kind of suspicious emails that might be sent by the hackers using your official I’d(s).
  3. Encouraging your clients to generate very strong passwords – most preferably the MFA technique – that makes it very hard for the hackers to break into a system.

These are but a few basic measures. Make sure you visit the website Hikvision, https://us.hikvision.com/en to learn about more such measures and cyber security techniques as laid down by experts.